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Privacy Policy of City Travel & Tour Co. Ltd.

 

Privacy Policy for City Travel and Tour Co. Ltd.

Last Updated: 2024/11/21


At City Travel and Tour Co., Ltd. (referred to as "we," "our," or "us"), protecting your privacy is a priority. This Privacy Policy outlines how we collect, use, and share your personal information in accordance with Japanese laws and international standards, including the Act on the Protection of Personal Information (APPI) in Japan. By using our website and services, you agree to the practices described here.

1. Information We Collect
To provide our online ticketing services, we may collect the following types of information:
  • Personal Identification Information: Includes your name, email address, phone number, and other contact details necessary for ticket bookings.
  • Payment Information: To complete bookings, we collect payment information such as credit/debit card details and transaction history.
  • Travel Information: Includes passport information, destination, and travel dates.

Technical Information: IP address, browser type, device information, and other details for website functionality and security purposes.

2. How We Use Your Information
We use your information to:

  • Process and confirm ticket bookings.
  • Communicate with you about your booking status, travel updates, and customer service inquiries.
  • Ensure payment security and prevent fraudulent activity.
  • Comply with legal requirements and government authorities.
  • Enhance and improve our website based on user preferences and behavior.

3. Information Sharing
We may share your information with third parties only when necessary to fulfill your booking or comply with the law. This includes:

  • Service Providers: Airlines, hotels, and other companies involved in your travel arrangements.
  • Payment Processors: Financial institutions for payment verification and fraud prevention.
  • Legal Authorities: When required to do so by law or in response to legal processes.
We do not sell or rent your personal information to third parties for marketing purposes.

4. International Data Transfers
As a Japan-registered company, your information may be transferred and processed in other countries where our partners are located, such as South Asian countries. We ensure such transfers are made securely and in compliance with relevant laws.

5. Data Security
We implement strict security measures to protect your personal information against unauthorized access, alteration, or disclosure. Our website uses SSL encryption, and we regularly update our security protocols.

6. Your Rights
You have the right to:
  • Access, correct, or delete your personal information.
  • Restrict or object to certain processing activities.
  • Withdraw your consent to data processing at any time.
To exercise these rights, please contact us at [email protected]

7. Policy Changes

We may update this Privacy Policy as our services evolve or as legal requirements change. We will notify you of any significant changes by posting the new policy on our website.

Contact Us
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If you have any questions regarding our Privacy Policy, please contact us at:

City Travel and Tour Co., Ltd.

 Address: Okubo St Building, 1-17-10 Hyakunincho, Shinjuku, Tokyo
 Email: [email protected]
 Phone: 03-6908-5637

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